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Shipping & Returns

Last updated: May 6, 2020

Shipping method

EMS
EMS(Express Mail Service)
EMS is the fastest international service. We use preferentially this shipping service.

Shipping time
France, Italy, U.K., U.S.A. : about 5days.

International ePacket
International ePacket
'International ePacket' is airmail with tracking #. This shipping method is shipped for a cheaper price comparing to EMS but it takes more days than EMS.
When you buy buit-up kit, you can not choice this service.
If you choice this service, enter 'ePacket' at below;
enter ePacket
Shipping time
Germany, Netherlands, U.K., U.S.A. : a week more
Canada, Hong Kong : about 2weeks
Australia,Brasil,France,Italy : about 2weeks more

Individual International Mail item number search (Japan Post Office) is below;
Confirmation of Outbound EMS Mail >

Return & Exchange Policy

Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can't offer you a refund.

Return

Returns will not be accepted. But the item can always be returned if it doesn't match the listing description.

Exchanges

Exchanges will not be accepted. Becaeuse their items are for one-off.

If your return is a result of our error (you received an incorrect or defective item), we'll pay the return shipping costs. In contrast, if your return is not the result of our error, the shipping cost of that returned item will be your responsbility & deducted from your refund.

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